At TASWAF, we value our customers’ privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and share information when customers visit our website, place orders, or communicate with us.
We may collect personal information necessary to process orders, arrange deliveries, and provide customer support.
Depending on the website’s functionality and enabled services, certain technical information may be collected, including:
We aim to collect only information reasonably necessary for legitimate business operations.
Customer information may be used for the following purposes:
Order Processing: To confirm, process, and manage purchases.
Payment Verification: To verify transactions, maintain payment records, and resolve payment-related issues.
Shipping & Delivery: To arrange deliveries, share necessary information with courier providers, and provide shipment updates.
Customer Support: To respond to inquiries, address complaints, and assist with order-related concerns.
Website Improvement: To understand website performance, identify technical issues, and improve the shopping experience.
Promotional Communication: To share updates about new collections, offers, and announcements where customers have agreed to receive such communications or where otherwise permitted by applicable law.
Customers may request to stop receiving promotional communications at any time.
TASWAF does not sell or rent customers’ personal information to third-party advertisers.
However, certain information may be shared with service providers when necessary for business operations.
Customer names, contact numbers, delivery addresses, and relevant order details may be shared with delivery partners to arrange and complete shipments.
Necessary transaction information may be processed through supported banking, mobile financial services, or payment service providers.
Authorised website hosting, maintenance, and technical service providers may process limited information where necessary to operate and maintain our website.
Information may be disclosed to relevant authorities when required by applicable laws or lawful requests.
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
TASWAF takes reasonable precautions to protect customer information and payment-related records.
Payments may be processed through supported payment methods, including banking services, mobile financial services, and other payment options made available at checkout.
Customers should never share their banking PINs, passwords, or one-time verification codes with TASWAF representatives.
We do not ask customers to disclose such credentials to confirm an order.
Where third-party payment services are used, payment information may also be handled according to those providers’ respective privacy and security policies.
Although we take reasonable measures to protect customer information, no online system can guarantee absolute security.
Our website may use cookies and similar technologies to support website functionality and improve the shopping experience.
Depending on the features enabled, cookies may be used to:
Customers may manage or disable cookies through their browser settings.
Please note that disabling certain cookies may affect website functionality.
Where legally required, consent will be requested before using non-essential cookies.
Customer information is retained only for as long as reasonably necessary for order processing, customer support, accounting, recordkeeping, dispute resolution, and applicable legal obligations.
Information that is no longer required will be deleted, anonymised, or otherwise securely handled where reasonably practicable.
Customers may contact TASWAF regarding their personal information.
Subject to applicable laws and verification requirements, customers may request:
Access to Information: Information about the personal data we hold concerning them.
Correction of Information: Updates to inaccurate contact details, delivery information, or other relevant records.
Deletion Requests: Removal of personal information where it is no longer required for legitimate business purposes or legal obligations.
Marketing Preferences: To stop receiving promotional messages or marketing communications.
Certain information may need to be retained for accounting, transaction verification, dispute resolution, or other legal requirements.
Our website may contain links to third-party websites, payment platforms, or external services.
TASWAF is not responsible for the privacy practices of independently operated third-party websites.
Customers are encouraged to review the relevant privacy policies before providing personal information through external services.
TASWAF may update this Privacy Policy periodically to reflect changes in business operations, website functionality, or applicable legal requirements.
Any updated version will be published on our website with the relevant effective date.
We encourage customers to review this page occasionally for updates.
For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, customers may contact us through our official website or customer support channels.
Business Location: Mirpur 12, Dhaka, Bangladesh
Privacy Contact: taswaf73@gmail.com
Effective Date: 15 October 2026
TASWAF is committed to maintaining transparency and handling customer information responsibly in accordance with applicable laws and business requirements
